Blog

Jun 30
Remote Support for Smartphones/Tablets

​We have recently added remote support for smartphones and tablets to our remote support offerings.  Need help setting up an email on your phone?  We can now help directly rather than trying to walk you through it over the phone!

Install our remote support app now so that you have quick easy access to it in the event you need our help.  From your mobile device - get the app at Rescue + Mobile

www.oty.com is the address to type in on your mobile device browser.  Or Search for Rescue + Mobile in the app store or play store.

App icon should look like this:

Capture.JPG

Jul 08
Upgrade to Windows 10 or not?

​Alot of customers have asked me lately - should i upgrade to Windows 10 before the free upgrade period is over?  Is Windows 7 still going to be supported - Microsoft makes it seem like it won't be?


My answer: 

Officially Windows 7 will be supported by Microsoft with security patches until mid-January of 2020. 

If you are a business user - i dont recommend the upgrade at this time due to incompatibilities with alot of older business software.  My Quickbooks constantly crashes in Windows 10 (only the 2016 version is officially supported in WIndows 10 by Intuit), and it somehow seems slower than Windows 7. 

 If you are a home user, Windows 10 will probably be ok to upgrade to, but if you plan to replace your computer before 2020, why bother if you like WIndows 7?

Thats my advice!

Apr 09
Ransomware!

More than 3 of my customers have been hit with this ransomware virus lately.  Every document/photo/email/quickbooks file/music file/video/database suddenly gets encrypted and held hostage for ransom.  The newest version even encrypts the backups created by Windows on a backup drive.  Its never been more important to have excellent virus protection, as well as a cloud based backup of your most important files (like Carbonite - which we are a reseller for of course).

Dont wait until its too late!   Hopsitals have been hit, banks, its all over the place.  Read the article about it here:  Ransomware!

Mar 28
Stop The Windows 10 Nag Screens

​Sick of getting prompted to install Windows 10 everytime you turn your computer on?  Download and run this utility to prevent the nags.  GWX Control Panel Setup File

Mar 11
Recovering From An Unwanted Windows 10 Installation

​This week i have received many calls from people shocked to find their computer has automatically upgraded to Windows 10.

Luckily this is very easy to reverse:

Step 1 - Click on start Menu - Then Settings

Step 2 - Click on Update and Security

Step 3 - Click Recovery on the left

Step 4 - Click Go Back To Windows 7

Mar 11
Welcome to my blog!

This is where I'll be sharing my thoughts on topics that matter to me. Who knows... I might even share pictures, videos and links to other interesting stuff.

If I catch your interest, let me hear from you.